Shipping Policy

We proudly offer worldwide shipping via Express and Standard shipping lines. Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.

Our warehouse is still operational, and every precaution is being taken to ensure the health of our employees. We are still fulfilling orders on a daily basis but things are moving slower than they would be in normal circumstances. Please be patient as we work to get your shipments delivered as quickly as possible, with everyone’s safety in mind.

Estimated Delivery Time:

  • USA - 5-7 DAYS
  • UK - 7-10 DAYS
  • CANADA - 7-10 DAYS
  • Rest of the countries - 2-3 Weeks

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

Order Cancellations:

We accept cancellation only within 2 Hours of Purchase. For any queries, feel free to contact us at Support@avijewelry.com

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. Please allow 1 to 2 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at Support@avijewelry.com if you believe you have provided an incorrect shipping address.Lost/Stolen Packages

AVIJEWELRY is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at Support@avijewelry.com